Privacy Policy
Privacy Policy
We understand and recognise your concern about how personal information is collected, used and shared. We will maintain to protect your privacy by ensuring all private information provided by you is treated as confidential and will not be used for any other purpose other than intended and support the National Privacy Principals and our procedures relating to personal information are designed to ensure that you are fully protected under Australian privacy laws.
Please note that when using this website or by registering with us, you consent to the collection, use and disclosure of your personal information, but only in accordance with this Privacy Policy which directs that such information is handled sensitively, securely, and in accordance with the National Privacy Principles.
What personal information do we collect?
We collect personal information when you send us emails, submit queries to us, or subscribe to our Receive our Mailing List and Property Search service through our website. This is so that we can reply to your queries or requests for service.
If you want to remove yourself from our emailed Receive our Mailing List and Property Search service, simply "reply" to the next Receive our Mailing List and Property Search notification email you receive.
Use of Cookies?
We use cookies to make your access to the Site easier. Cookies are small files stored in your computer's memory or hard disk. Chateaux may set and access cookies on your computer. "Session cookies" can be used so that when you log in you can access pages on the Site without supplying your user name and password again.
Information collected on this site?
So that we can effectively assist your use of the site, we will use your personal information to provide our services and reply to your queries or requests for service.
Information about the kinds of properties you are interested in and inquire about may also be combined with other users' information to generate statistic about the types of properties that people are searching for.
Links to other sites?
Where it is necessary for law enforcement purposes or where we believe there is a threat to a person's safety or health, we may need to disclose your personal information to third parties as required by law.
Storage of information?
We understand that security of personal information is paramount and we endeavour to take all reasonable steps to ensure that the personal information we hold in our servers is not subject to loss, misuse or unauthorised access or alteration. We also endeavour to take reasonable steps to destroy or permanently de-identify personal information if it is no longer required. Sometimes information can never be completely destroyed due to technical or accounting requirements, and also in some cases legal responsibilities that will require us to retain some information.
Personal information Access?
If you ever wish to know, if any, personal information we hold about you, or you wish to correct any personal information we may hold about you, you may access and correct such information by contacting us via the details provided below.
Contacting us
If at any time you have questions regarding this Policy or any practices or dealings relating to this site then please don't hesitate to contact our privacy officer at Chateaux, Suite 1 / 6 Elliott Street, Surfers Paradise Qld 4217, phone 07 5504 5388, facsimile 07 5526 8066, email admin@chateaux.com.au.